Product Security - Report Vulnerabilities

We take the requirements of the Cyber Resilience Act (CRA) and all legal specifications of the EU very seriously.

The CRA defines clear requirements for manufacturers of products with digital elements. This includes providing our customers with a simple way to report actively exploited vulnerabilities or severe security incidents that could be associated with our products.

You can use this form to report any such relevant incidents or events to us. In accordance with applicable GDPR data protection regulations, we will process your information confidentially, securely, and promptly.

CyberSecurity

Your Contact Details

Salutation

First Name*

Last Name*

Company

Email*

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Your Report

Please provide as many detailed and accurate information as possible regarding your vulnerability report or security incident so that we can process your request quickly and efficiently.

This includes precise details about the ELGO product you are using, as well as a thorough description of the application/environment and the incident you discovered.

Affected product / device type (see rating plate)*

Serial number (see rating plate)*

Firmware or software version (see rating plate)

Type of report*

Vulnerability report

Security incident

Description of vulnerability / Security incident details*

Application / environment details*

Potential impact on application / environment

Steps to reproduce

I hereby confirm that this report relates to an actively exploited vulnerability or a relevant security incident.

I have read the CVD policy and agree to the appropriate processing of my data.

I agree that my details will be processed to handle my request. For further information, please refer to our Privacy Policy.

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Data Protection

CVD Policy